Without being part of the recall, fixing my device would have been close to $700. The receipt from my Genius Bar experience. This entire process was expected to cost close to $700, but thanks to it being a recall I paid nothing. It is also worth noting that thanks to the keyboard being attached to the battery, I would also receive a new battery in addition to a new keyboard. Once they officially determined I was in fact a part of the recall, they had me sign a confirmation saying I wanted my MacBook fixed, and I relinquished the device to the employee. These questions all related to the keyboard on my broken MacBook.
#Macbook pro 15in 2015 series#
After explaining my situation, the employee whipped out an iPhone and began to ask me a series of questions. Upon walking in, I was immediately greeted by an employee who asked why I stopped in. Fortunately, the employees working that day were more than helpful. I did my best to arrive early, as this was admittedly my first time taking advantage of the Genius Bar. Getting the Genius Bar Call for the Apple Recall Once the company determined that my device was available for the recall, they had me schedule an appoint at the Genius Bar. Using Apple’s Support website, I was able to file a recall claim on my MacBook Pro. Before that, however, I had to schedule an appointment online. Located within the mall, the store was a short drive for me. One of the advantages to where I live is that I am not far from an official Apple Store.
#Macbook pro 15in 2015 pro#
Apple’s website informed me that due to the recall they would service my MacBook Pro for free.įortunately for me, the process was super easy. These issues include letters or characters repeating unexpectedly, letters or characters not appearing at all or keys feeling “sticky” or not responding. It would seem that a small percentage of these models are experiencing keyboard issues. Models currently affected by the keyboard problem range from the production years 2015-2019. It seems that Apple has recalled several Mac devices, including MacBook, MacBook Pro and MacBook Air.
![macbook pro 15in 2015 macbook pro 15in 2015](https://i.redd.it/wkei3e2ta8u71.jpg)
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I need my letters, and I need my space bar! Fortunately, a quick search online led me to my problem. They’re Coming to Take my MacBook Away Haha!Īs someone who writes quite a bit, this was simply unacceptable. Worst of all, it was also happening to the space bar. Any vowel that I typed on my keyboard would produce two or more letters. Many of the vowels on my keyboard doubled themselves every time I typed. The individual keys on the keyboard simply were not responding in ways I was hoping. However, problems began to arise the moment I began to type. The 15-inch screen looked far more vibrant than my past 13-inch MacBook Air.
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On initial testing of the product, I felt like I was in heaven.